WHOLESALE TERMS & CONDITIONS

1. ORDER:

1a. A minimum order of €2500 is required.

1b. Any changes to the orders must be emailed within 14 days of placing the order.

1c. We ask for a 30% prepayment. This is payable by the date stipulated on the pro forma invoice for such amount.

2. CANCELLATION:

2a. In case of a cancellation by the buyer, after order confirmation, we charge a 30% cancellation fee of the purchase amount.

2b. We reserve the right to cancel an order if the goods are not paid for in full and accepted within 4 weeks of the collection launch. In such incidents a 30% cancellation fee will apply.   

2c. We have the right to cancel all orders, either wholly or partly, if we do not receive payment of the 30% deposit by the due date. 

2d. We have the right to cancel all orders, either wholly or partly, at our discretion if we are unable to cover sufficient credit risks ensuring from the order or if the financial position of the buyer deteriorates before the order (s) has/have been executed.

2e. We have the right to cancel all orders, either wholly or partly, at our discretion if there is a conflict of interest. 

3. PURCHASE CONDITIONS:

3a. All individual prices are in € EUR. The minimum margin is 2.5.

3b. The purchaser is permitted to sell the items above the RRP, but not permitted to sell the items below the RRP.

3c. All customers must supply their billing address and shipping address on their order sheet when placing orders. EU customers must supply their VAT number when placing orders, and the name in which the number is registered.

3d. We request that customers order a minimum of 3 sizes per colourway of a clothing style.

3e. We request that customers order a minimum of 4 pieces per colourway of an accessory style such as our hats or socks.

3f. We’re pre-selling items that have not been produced yet and in effect the purchaser is ordering from the prototypes or samples we create. The nature of this kind of work can mean there may be slight differences and/or discrepancies between the prototypes and finished product. This rarely happens, and when it does we will do our utmost to communicate the changes to you in good time.

3g. Our production is based on pre-orders so that we avoid over producing. If you wish to restock items from your order then we will check our retail stock levels to see if this is feesible. We will aim to accomodate requests, but we do ask that re-stock orders are for a minimum of 3 pieces per style. 

4. PRODUCTION:

4a. In some incidences production may not fulfil an order on a style due to shortages of fabric or faults in production. This can mean that sometimes orders can not be completely fulfilled. In these incidences any shortages will deducted from the outstanding amount on the purchasers invoice. If it is that these shortages are detected after the purchaser has paid their invoice in full, or amount to more than the outstanding invoice, then a credit note will be issued to the purchaser.

4b. In some incidences styles may be cancelled from the collection. 

5. PAYMENT:

5a. We prefer payments through bank transfer.

5b. For payments via Paypal the purchaser must request this method and a fee of 5% (for european based stores) or 6% (for international stores) of the total invoice will be charged as a handling fee.

5c. For payments via a payment link (Stripe) a handling fee of 3.4% will be added. 

5c. We hold the retention of title clause on all orders. All goods remain the property of the seller until all invoices are paid in full.

5d. All bank charges for payments must be covered by the payee. That is payee fees and payer fees. 

5e. All invoices must be paid on time. We reserve the right to retain the stock if the invoice balance is not paid by the due date and deposits will be non-refundable. Please note this will result in cancellation of the order. See 2b.

6. SHIPPING:

6a. The purchaser is responsible for shipping costs and duties. Shipping fees will be included in the order invoice, or in some cases invoiced for seperately. All customs and duties taxes must be paid for by the receiver. 

6b. If an order is returned or disposed of due to late payment of duties we will not be held responsible for the replacment of the goods or the reimbursement. 

6c. Orders will ship from our fulfulment partner in Netherlands using a variety of shipping companies. Any queries must be addresses at the time of order placement. 

6d. Circumstances of force majeure which delay or prevent the delivery of the goods shall release the seller from the duty to make delivery on time and shall in no way be a reason to make the seller liable. By force majeure is understood, every circumstance beyond the seller's control, such as, but not exclusively: war, riots, strikes, government measures, events of any kind that disrupt seller's production, disruptions in the normal supply of raw materials and ancillaries to the seller, and hold‑ups in the transport of the products by the means of transport chosen by the seller.

6e. We are a UK based company. Our products are produced in Portugal and ship from the Netherlands. We are Dutch VAT registered.

6f. We do not have an EU-Korean approved exporter ID for the FTA agreement because we are a UK company. Our fulfilment company has a REX and EORI number for customs on orders under 6000€

7. DAMAGES / DEFECTS / MISSING ITEMS:

7a. Please inspect all shipments immediately upon receipt of goods. Please contact Main Story Limited concerning damaged or defective items caused by production. Returned merchandise will be replaced with new merchandise if available. If replacement goods are not available then a credit note will be offered. Returned merchandise will not be accepted if it is held for more than 14 days after receipt.

7b. If you find upon inspection that you are missing any items from your order, that have not already been communicated to you, then you must inform us within 14 days. You must check and inform if your parcels arrived without damage to the packaging, and inform us immeditely with photos. 

8. RETURNS / EXCHANGES:

8a. Wholesale merchandise may not be returned or exchanged. We only accept returns in case

of defective merchandise as noted above. 

9. SALES:

9a. To maintain the value of the collections we ask for main story not to be included in mid-season sales. The end of season sales is allowed after the 15th of June and after the 15th of December.

9b. We do not permit the selling of main story on any online selling platform other than the retailers own private domain without permission. Examples of selling platforms that we do not consent to, but not limited to, are Amazon, Ebay, Smart Store and Alibaba.

9c. We do not permit our collections to be included in group discounts or secret sales. 

9d. By respecting these points, we all create a strong and high-quality image on the market and credibility towards the consumer.